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Acceptance Insurance
Senior Complex Claims Specialist


Acceptance Auto Insurance is a retailer, servicer and underwriter of non-standard personal automobile insurance based in Nashville, Tennessee. We currently write non-standard personal automobile insurance in 12 states and are licensed as an insurer in 13 additional states. Our Corporate Headquarters are located in Nashville, TN with Claims Offices located in Nashville, TN, Chicago, IL and Tampa, FL. As of January 1, 2014, we leased and operated over 350 retail locations, staffed by employee-agents. 


Acceptance Insurance offers a full line of benefits including: Health Insurance, Dental, Vision, Paid Vacation, Disability Insurance and Employer Matching 401(k) Program.


As a Team Member at Acceptance Insurance, you will be part of growing organization that continues to evolve and positively impact the lives of our customers.


Learn more and apply

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Position requires advanced proficiency to investigate, evaluate and conclude claims involving complex coverage issues, significant or catastrophic bodily injury claims and complex liability issues based upon Best Practices and with minimal supervision.

  • Ability to understand, interpret and apply insurance polity language.
  • Possess outstanding analytical and problem solving abilities.
  • Exhibit superior verbal and written communication skills.
  • Demonstrate a positive attitude, adaptability, a high level of motivation and excellent interaction in a team environment.
  • Possess strong organizational and time management skills.
  • Ability to work in a fast paced environment with attention to detail and deadlines.
  • Demonstrate proficiency in evaluations and negotiations.
  • Exhibit aptitude for meeting goals and objectives as well as adherence to company guidelines and procedures.
  • Ability to understand and apply law in multiple jurisdictions and to work with attorneys in handling and resolving claims.
  • Assist in training and/or supporting other team and department initiatives.
  • Interest in continuing personal development and training including but not limited to obtaining industry designations or certifications (AIC, CPCU, etc.)
  • College degree preferred or relevant work experience.
  • Advanced reading, writing and arithmetic skills required.
  • Minimum of three (3) years of claims handling experience.
  • Computer literate with ability to quickly learn new applications.
  • Strong internal and external customer service skills.
  • Must possess or be able to obtain adjuster licenses.

Job Specs
Job ID #: 56853
Apply Job Online: Click Here
Job Location: Nashville, TN
Job Type: Full Time
Last Modified: 2/15/2018
Go Back Apply for this job online E-mail this job to a friend Let our Job Search Agent help you out Register as a Job Seeker Printer version of the job details