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Acceptance Insurance
Third Party Adjuster


Acceptance Auto Insurance is a retailer, servicer and underwriter of non-standard personal automobile insurance based in Nashville, Tennessee. We currently write non-standard personal automobile insurance in 12 states and are licensed as an insurer in 13 additional states. Our Corporate Headquarters are located in Nashville, TN with Claims Offices located in Nashville, TN, Chicago, IL and Tampa, FL. As of January 1, 2014, we leased and operated over 350 retail locations, staffed by employee-agents. Our employee-agents exclusively sell insurance products either underwritten or serviced by us.


Acceptance Insurance offers a full line of benefits including: Health Insurance, Dental, Vision, Paid Vacation, Disability Insurance and Employer Matching 401(k) Program.


As a Team Member at Acceptance Insurance, you will be part of growing organization that continues to evolve and positively impact the lives of our customers.


Learn more and apply

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Position Summary:

Investigate, evaluate and conclude all third party liability losses including property damage and bodily injury exposures based on the handling guidelines with minimal supervision.  Must have an understanding of the auto insurance policy and the principles of coverage, liability and negligence.

  • Highly motivated and able to maintain a positive attitude in a fast pace environment while providing excellent telephone customer service and low occurrence of complaints.
  • Advanced proficiency in handling complex liability and bodily injury claims.
  • Advanced knowledge of bodily injury settlements, demand evaluations and office Time Limit Demand guidelines.
  • Ability to interpret policy language, complex coverage and legal issues; as well effective application of state negligence laws.
  • Handle third party total losses.  Must have knowledge and ability to handle multiple states with regard to the salvage laws and procedures.
  • Ability to multi-task and maintain a high level of desk organization through maintaining diary, note pad and closing ratio per established goals.
  • Strong verbal communication skills.
  • Negotiation and problem solving abilities.
  • Assist with development and presentation of training materials.
  • Assist Supervisor as needed.
  • Other duties as assigned.
  • College degree preferred or relevant work experience.
  • Advanced reading, writing, and arithmetic skills required.
  • Computer literate with the ability to learn customer service software applications.  Duties require professional verbal and written communication skills and computer proficiency.
  • Good telephone manner to enhance relationships with customers and agents.
  • Must possess or be able to obtain applicable adjuster licenses.

Job Specs
Job ID #: 56928
Apply Job Online: Click Here
Job Location: Nashville, TN
Job Type: Full Time
Last Modified: 10/18/2018
Go Back Apply for this job online E-mail this job to a friend Let our Job Search Agent help you out Register as a Job Seeker Printer version of the job details